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We are at a crucial point in the possible new world of work when hybrid work models are being developed by organisations.
To reflect on how home and office arrangements interact to shape different types of employee preferences, the authors conceptualised the reasons why staff wish to work from home in four categories of push and pull factors that imply the need for different types of managerial action: the pull into office factors; push away from the office factors; the pull to work at home factors; and the push away from home factors.
Understanding these factors through in-depth consultation with staff – not an easy ask for any employer – will be key in closing the staff-employer working-from-home expectation gap and developing an effective hybrid work model.
