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This report, written by Gina Neff and her team at the Oxford Internet Institute provides an overview of how Artificial Intelligence is reshaping the world of work. The authors highlight three major ways in which AI fails workers and workplaces:
‘1) Integration challenges happen when settings are not yet primed for AI use, or when these technologies operate at a disjoint between workers and their employers
2) Reliance challenges stem from over and under reliance on AI in workplace systems.
3) Transparency challenges … arise when the work required by these systems—and where that work is done—is not transparent to users.’
It’s a great resource given just how comprehensive the work has been – lots of interesting examples and further leads for those interested in pursuing specific questions.
